Terms of service

Terms and Conditions
Last updated: May 27, 2026

Welcome to Royal&Bio. These Terms and Conditions (“Terms”) govern your access to and use of the Royal&Bio website, including any purchases made through the website. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Company Information

This website is operated by Royal&Bio. Throughout the site, the terms “we,” “us,” and “our” refer to Royal&Bio. Please replace this section with your full legal business name, business address, email address, and any other required contact information before publishing.

2. Use of the Website

By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you are using this website with the consent of a parent or legal guardian where permitted by law.
You agree not to use this website for any unlawful, fraudulent, abusive, or harmful purpose, including attempting unauthorized access, interfering with site security, or misusing any part of the website.

3. Product Information

Royal&Bio sells beauty, skincare, haircare, and related personal care products. We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing, and availability are accurate, but errors, inaccuracies, or omissions may occasionally occur.
We reserve the right to correct errors, change or update information, limit quantities, or discontinue products at any time without prior notice.

4. Orders

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, incorrect pricing, product unavailability, or inaccurate billing or shipping information.
An order confirmation email does not guarantee acceptance of your order; it only confirms that your order request has been received.

5. Prices and Payment

All prices displayed on the website are in [CAD/USD] unless otherwise stated. Applicable taxes, shipping charges, customs duties, and import fees may be added at checkout or upon delivery, depending on the destination and applicable law.
Payment must be successfully authorized and received before your order is processed and shipped.

6. Shipping

We aim to process and ship orders within the timelines stated on our website, but shipping times are estimates only and are not guaranteed. Delays may occur due to carriers, customs, weather, holidays, or other factors outside our control.
Customers are responsible for providing accurate shipping information. Royal&Bio is not responsible for delays, losses, or extra costs resulting from incorrect or incomplete shipping details provided by the customer.

7. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy posted on the website. By placing an order, you agree to review and be bound by that policy as it applies to your purchase.
For hygiene and safety reasons, some opened or used personal care products may not be eligible for return unless defective or required by law.

8. Intellectual Property

All content on this website, including the Royal&Bio name, logo, brand elements, text, graphics, images, product descriptions, videos, website design, and other materials, is owned by or licensed to Royal&Bio and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, republish, upload, display, transmit, or exploit any part of this website without our prior written permission.

9. User Content and Conduct

If you submit reviews, comments, testimonials, messages, or other content to our website or social media pages, you agree that your content must not be unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate.
We reserve the right to remove, refuse, edit, or monitor user-submitted content at our discretion.

10. Third-Party Links

Our website may contain links to third-party websites or services for your convenience. We are not responsible for the content, policies, accuracy, or practices of any third-party websites.

11. Disclaimer

Royal&Bio products are intended for cosmetic, beauty, wellness, or personal care use only unless expressly stated otherwise. Information on this website is provided for general informational purposes and is not intended as medical advice, diagnosis, treatment, or a guarantee of results.
Customers should review ingredient information carefully and discontinue use if irritation or sensitivity occurs.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Royal&Bio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, your inability to use the website, or products purchased through the website.
Our total liability, where permitted by law, shall not exceed the amount paid by you for the product or service giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Royal&Bio and its affiliates, officers, directors, employees, contractors, and service providers from and against any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or misuse of the website.

14. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. By using our website, you acknowledge that you have read our Privacy Policy.

15. Governing Law

These Terms and any disputes arising out of or relating to the website or any purchases made through it shall be governed by the laws of the Province of Quebec and the applicable federal laws of Canada, unless mandatory consumer protection law requires otherwise.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time by posting the revised version on this page. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

17. Contact Information

For questions about these Terms and Conditions, please contact us at:

Royal&Bio
Email: support@royalandbio.com
Address: ON K1Y 1N5, Canada / NY 11581, USA

We will be happy to assist you and address any questions or issues you may have. Trust is important to us, and we are committed to safeguarding your privacy.